Shipping policy
Shipping Policy for maricellong.com
Thank you for shopping at Maricel Long Jewelry. We are committed to providing a smooth and transparent shipping experience. This Shipping Policy outlines our shipping practices and procedures. By placing an order with us, you agree to the terms below.
Processing Time
• Orders are typically processed within 2–3 business days.
• Processing time includes order verification, quality checks, and packaging.
• Processing time does not include shipping time.
• You will receive an email notification once your order has been processed and shipped.
• During peak seasons or promotional periods, processing times may be slightly longer. Any delays will be communicated via email or our website.
Shipping Rates & Delivery Times
We offer the following shipping options:
• Standard Shipping: Estimated delivery in 5–7 business days
• Expedited Shipping: Estimated delivery in 2–3 business days
• International Shipping: Estimated delivery in 7–21 business days
Shipping rates are calculated at checkout based on order weight, dimensions, and destination.
Please note:
• Delivery times are estimates and not guaranteed.
• Actual delivery times may vary due to carrier delays, destination, or other factors beyond our control.
• We are not responsible for delays caused by the shipping carrier.
Shipping Destinations
We currently ship to:
• United States
• Canada
• Hong Kong
• Philippines
…and other locations available in our shipping zones.
If your location is not listed, please contact us to inquire about availability.
Order Tracking
• Once your order ships, you will receive a confirmation email with a tracking number.
• Orders can be tracked using the carrier’s website (USPS, FedEx, or UPS).
Shipping Restrictions
• We do not ship to P.O. Boxes.
• Some products may be restricted due to regulations.
• For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country.
• These charges are not included in the product price or shipping cost.
• We are not responsible for delays caused by customs.
Lost or Damaged Packages
• If your package is lost or damaged in transit, please contact us immediately at
maricellongjewelry@gmail.com
• We will work with the shipping carrier to investigate and resolve the issue.
• Customers are responsible for providing an accurate and complete shipping address at checkout.
• We are not responsible for orders shipped to an incorrect address provided by the customer.
• If an order must be reshipped due to an incorrect address, the customer will be responsible for additional shipping costs.
Policy Updates
We reserve the right to modify this Shipping Policy at any time. Any changes will be posted on this page.
Contact Us
If you have any questions about our Shipping Policy, please contact us at:
📧 maricellongjewelry@gmail.com
or send us a message through maricellong.com